It is currently Thu Jun 24, 2021 7:43 am

All times are UTC - 6 hours [ DST ]




Post new topic Reply to topic  [ 5 posts ] 
Author Message
PostPosted: Mon Apr 03, 2017 6:21 pm 
Offline
Member
User avatar

Joined: Nov 16, 2013
Posts: 177
Location: US
I tried to buy some coins through the store to take advantage of the Kaladesh sale, and when I hit "A" to purchase the gray Xbox loading line comes up, then goes away and the "Purchasing" Duels loading circle pops up and quickly turns into a black box in the middle of the screen. Then I am returned to the Store - Coins screen with nothing having happened (I'm not charged any money and I receive no coins).

Does anyone have any experience with this? It seems like an Xbox payment issue. Does the payment method make a difference / mess it up (right now it's set up for PayPal instead of a credit card)?

Thanks


Like this post
Top
 Profile  
 
PostPosted: Tue Apr 04, 2017 7:26 am 
Offline
Member
User avatar

Joined: Nov 10, 2013
Posts: 12861
Location: Montreal, Quebec, Canada
Try buying them as an add on instead of in store?


Like this post
Top
 Profile  
 
PostPosted: Tue Apr 04, 2017 5:08 pm 
Offline
Member
User avatar

Joined: Nov 16, 2013
Posts: 177
Location: US
Try buying them as an add on instead of in store?


Sweet, that worked. Silly me thinking the Duels UI would work like it should, lol.

Thanks for the hand Barney!


Like this post
Top
 Profile  
 
PostPosted: Tue Apr 04, 2017 9:00 pm 
Offline
Member
User avatar

Joined: Nov 10, 2013
Posts: 12861
Location: Montreal, Quebec, Canada
Yeah anytime you get stuck, look for a non-Stainless solution :)

In Microsoft we Trust.


Like this post
Top
 Profile  
 
PostPosted: Thu Jun 03, 2021 4:04 am 
Offline
Member

Joined: Jun 03, 2021
Posts: 1
Hello there. Actually I had the same payment issue. Duels loading circle pops up and then just and then disappeared. I tried to return manually to the store and nothing has changed. I would suggest you to verify if you’re signed in to the same account through which you’re attempting to make the purchase, and check to be sure there are no errors affecting Xbox purchases.


Like this post
Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 5 posts ] 

All times are UTC - 6 hours [ DST ]


Who is online

Users browsing this forum: No registered users and 9 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Jump to:  
Powered by phpBB® Forum Software © phpBB Group